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1) How important is customer service for you? The whole business depends on the customer service, and if you are at the help desk you are holding an important position to help the customer in best possible way. 2) Do you really think that …

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I am involved in hiring for a help desk lead position. What are are good interview questions to tease out a technical person’s "soft" skills? Beyond "Describe a situation where things didn’t go right", or "Tell us how you deal with …

Help desk interview questions explore a number of key abilities and skills. Use these sample interview questions with answer guidelines to prepare for success in the …

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Are you having trouble finding the right employees for your help desk? According to Pat Vickers, you may not be asking the right questions.

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you’ll need to ask technical interview questions that determine the candidate’s understanding of software development itself. Here are three questions that will help you uncover top technical talent: 1. Please describe the architecture of …

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Interview Questions and Answers – On this site you will find examples of the most common interview questions and answers.